We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 24 hours’ notice when canceling or rescheduling appointments.
Your reservation for services is guaranteed ONLY within 15 minutes of your scheduled appointment time. A $25 fee will be charged for the following conditions:
–Less than 24-hour notification to cancel or reschedule an appointment.
–No-show or missed appointments.
–Late arrivals – please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments. Appointments will be held for 15 minutes only. You will be asked to reschedule your appointment if you arrive later than 15 minutes of your scheduled appointment time. This will be charged as a missed appointment.